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Elsevier

Student Workbook for The Administrative Dental Assistant - Revised Reprint

Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The A… Leer más

Descripción

Enhance your learning with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 5th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions, new Computer Application Exercises; and fun puzzles to reinforce key terminology. The newly updated version of Dentrix Learning Edition practice management software, available for download on Evolve, is combined with original exercises in the workbook help you learn to navigate it, and new content includes dental office technology, communication and social media, and more.

Puntos claves

  • Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward
  • The newly updated version of Dentrix Learning Edition practice management software available for download on Evolve offers students practice using one of the most widely used programs in dental offices nationwide
  • Original practice management exercises developed by the text author work in conjunction with the Dentrix Learning Edition software to help students experience what it is like to work with dental practice management software
  • Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment

Índice

PART I: Introduction to the Dental Profession

1. Orientation to the Dental Profession

2. Dental Basics

PART II: Communication Skills: Principles and Practices

3. Communication Skills and Tools

4. Written Correspondence and Electronic Communication

5. Patient Relations

6. Dental Healthcare Team Communications

PART III: Managing Dental Office Systems

7. Computerized Dental Practice

8. Patient Clinical Records

9. Information Management and Security

10. Dental Patient Scheduling

11. Continuing Care Program (Recall or Re-care Systems)

12. Inventory Management

13. Office Equipment

PART IV: Managing Dental Office Finances

14. Financial Arrangement and Collection Procedures

15. Dental Insurance Processing

16. Bookkeeping Procedures: Accounts Payable

17. Bookkeeping Procedures: Accounts Receivable

PART V: Managing Your Career

18. Employment Strategies

Appendix: Patient Paperwork

Detalles del producto

Sobre el autor

LG

Linda J. Gaylor

Linda Gaylor holds a Bachelor of Science degree in Public Administration with a minor in Organizational Management, and a Master of Education degree in Educational Management. Linda worked in private practice as an administrative assistant, office manager, and RDA for more than 20 years, and also taught for 15 years to prepare students for careers in all areas of dental assisting. Linda is retired, but has continued to expand her dental assisting skills by staying up-to-date with current trends and practices and has formed a consulting group to provide assistance in curriculum development and dental practice management.
Afiliaciones y experiencia
Retired Coordinator, Curriculum and Instruction San Bernardino County Superintendent of Schools Regional Occupational Program, Career Training, and Support Services San Bernardino, California, USA