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Saunders Medical Office Management

  • 3 Edición - 9 de diciembre de 2008
  • Última edición
  • Autor: Alice Anne Andress
  • Idioma: Inglés

With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the… Leer más

Descripción

With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you’ll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field.

Puntos claves

  • Manager’s Alert boxes detail measures to help you avoid complications and prevent potential emergencies.
  • From the Expert’s Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice.
  • Exercises at the end of each chapter reinforce concepts and help you assess your understanding.
  • Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices.

Índice

1. The Health Care Professional


2. Personnel Management


3. The Front Office


4. Written Communication NEW


5. Medical Record


6. Billing, Coding, and Collections


7. Fraud, Abuse, and Compliance


8. Documentation and Risk Assessment


9. Ethical and Legal Issues


10. Health Care Technology


11. Safety and Health


12. Responsibilities of the Manager


13. Outpatient Services, Ambulatory Surgery Centers, and Hospitals


14. The Financial Side


15. Medical Marketing



Appendices

A. Sample Employee Pension Plan Booklet

B. Medicare Carriers and Medicare Fraud Units by Region

C. Internet Website Addresses for Health Care Professionals

D. Abbreviations and Symbols Used in the Medical Office

E. Patient Information Handbook for Central City Gastroenterology Associates

F. Central City Medical Associates Office Procedure and Policy Manual

G. Answers to Teasers, Testers, and Thinkers

H. Sample Encounter Form

I. Audit Summary Report



Glossary

Detalles del producto

  • Edición: 3
  • Última edición
  • Publicado: 9 de agosto de 2013
  • Idioma: Inglés

Sobre el autor

AA

Alice Anne Andress

Afiliaciones y experiencia
Director of Physician Services, Parente Randolph, LLC, Harrisburg, PA